Intuit QuickBooks UK
Freelance • 2025
Giving a finance brand a reason to be watched ON YouTubeThe Challenge
Intuit QuickBooks UK had an existing YouTube presence, but it mostly spoke to people who already knew the product. The opportunity was to reach a new audience and build brand affinity through entertainment by starting a new channel specifically for that purpose: QuickBooks Studio UK.
The Approach
I developed the strategy and creative direction for QuickBooks Studio UK, looking at what was already working across YouTube, from game mechanics to entertainment formats, and then translating those principles into something that would work for QuickBooks. The result was five repeatable, YouTube-native formats, created with another freelancer producer and the support of a production team, where the producer and I shaped everything from the format mechanics to creative direction, working with UK creators to bring the formats to life.
The Outcome
The first formats generated 350K+ views, with an average CTR of 5.6% and 54% retention at 30 seconds.
QuickBooks Studios UK shifted Intuit QuickBooks UK from a traditional finance brand into an entertainment-led content player, proving that business content could reach beyond its existing customer base. The channel gave the brand a new model for connecting with audiences through personality, storytelling, and creator-led formats.